Frequently Asked Questions

F.A.QFrequently Asked Questions

ANSWER To the first visitors

To those considering the introduction of our products, we will answer them using F.A.Q method.

We have a product we would like to purchase, but is it possible to test it in the field before we purchase it?

Yes it is possible.
Please contact us via phone or inquiry form.

We would like to request a demonstration of the product in the form of having them go to my side, but is it possible?

Some products may or may not be possible.
Please contact us for details.

Is it possible for us to test the performance we want or have it tested before introduction? At that time, does it cost?

Yes it is possible.
It is free of charge.
Please feel free to contact us.

We are concerned if we can use it well by installing the equipment…

After introducing the product, the sales person in charge will provide support.
Please feel free to contact us at any time.

Is it possible to export overseas?

Yes it is possible.
Please contact us for details.

Please tell us about warranty and support.

The warranty period is one year from the receipt of the product.
Please check this for details.

Is it possible to have a discussion remotely?

Yes it is possible.
Please feel free to inquire through the telephone and inquiry form.

Does your inspection product support multiple languages?

It is available in Japanese, English, and Chinese, but it may vary depending on the product, so please contact us for details.

We would like to visit your company by car. Do you have a parking lot?

Yes, there is a parking lot, but the number of cars that can be stopped is limited, so please inquire beforehand.

Are there any affiliated companies or distributors?

Yes, there are.
Please check the following links for details.

Affiliated companies (overseas bases)

Distributors

Where do you perform repair works?

Basically, we carry out repairs at the Head Office.

Can the non-decision certificate (non-applicable certificate) be issued?

Yes, it can be issued.
Please contact us for details.

Inquiry Form

Contact us by TEL

+81-49-242-3190(Mon - Fri, 9:00am -6:00pm)

Contact us by FAX

+81-49-242-3190

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